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Privacy Policy for SSC-BPO.com
Data protection statement

When you visit our website, we collect some information related to your device, your browser and to the way you navigate our content, based on your free and informed consent.
We will use this information to help us manage our website and improve our marketing and communication strategy.
Because some of this information may ultimately relate to you, it is collected, handled and secured in accordance with the General Data Protection Regulation, Regulation(EU) 2016/679 of 27 April 2016).
This statement applies to the visitors (“visitors”, “you”) of our SSC-BPO.com website.

 

What information will we collect?
 

1)When you visit our website, we gather information that relates to your device, your browser and to the way you navigate our website content, such as:
the Internet Protocol (IP) address of your device;
the IP address of your Internet Service Provider;
device screen resolution;
device type (unique device identifiers), browser and operating system versions;
geographic location (country only);
the date and time of access to the website
the internet address from which you were directly linked through to our website
the parts of the website that you visit
the pages of the website that you have visited and the information that you viewed
the hyperlinks you have clicked
information on the types of appliance that you used for your visit to the site
the material that you send to or download from our  website
2) If you choose to download our reports or white papers; or to subscribe to our newsletter news, events and alerts; or submit an inquiry we may ask you to fill out a form with information such as your name, e-mail address, job title and company. From this point, we will be able to relate the information listed above about your device, your browser and to the way you navigate our website content directly to you.

For what purposes will we use the information related to our website visitors?
We will use information that relates to your device, your browser and to the way you navigate our website content primarily to manage the website and for system administration purposes.
We will use this information  for web analytics, to help us make decisions related to the content we present and how we present it, in order to improve our website and provide our visitors with a better browsing experience.

If you choose to submit an inquiry, we will use the information you provide us to follow up on your request.

On what legal basis will we process information related to our visitors?
We will only collect and further process information related to you based on your informed consent and on our legitimate interest of improving our marketing and communications strategy.

How we will handle your information?
To help us collecting and analysing information related to the way our visitors use our website we use cookies and web analytics tools. We will use this information on an aggregated level (in a way that can no longer be related back to you) unless you choose to download our reports or white papers or subscribe to our newsletter, in which case we will be able to relate the information about your device, your browser and to the way you navigate our website content directly to you we will use the information you provide us to .
Cookies are small text files that will be stored in your in your device via your browser, primarily to enhance the convenience of using the site, to make visiting our website attractive and to enable certain functions. You can read more about this in our cookie statement.
Web analytics refers to the analysis of website traffic and browsing trends that can help us understand how our visitors browse through our website.
We and our service providers have various security measures in place to protect the information we get when you browse our website as well as the information you provide us when download our reports or white papers; or to register to news, events and alerts; or submit an inquiry. For example, we use encryption, firewalls, intrusion detection software and manual security procedures to help protect the accuracy and security of the data we hold. However, the Internet is not 100% secure, and therefore we cannot promise that the transmission of data over the Internet will always be secure. We, therefore, encourage you to use caution when using the Internet.

For how long we will keep your information?
The information we collect related to your device, your browser and to the way you navigate our website content for web analysis purposes is only kept on an aggregated level. This means that once collected, this information is combined with other related information in a way that it is no longer possible to identify the person to whom it relates to anymore.
The information you provide us when you download our reports or white papers or when you register to news, events and alerts is kept for 2 years after last contact.
However, information related to some inquiries (such as those related to compliance) may be kept for a longer retention period subject to applicable law.

With whom we will share your information?
Our third parties service providers who carry out certain tasks on our behalf and according to our instructions may also have access to information related to our website visitors, to the extent necessary to provide us with their services. These third parties include our IT service providers, which carry out tasks in the fields of hosting, database management, website management, maintenance services, alert services, web analyses and the handling of incoming inquiries and data analyses.
Our website uses analytics tools provided by specialized third parties to help us diagnose technical problems, analyse the traffic to our website, analyse trends, observe and measure how our visitors engage with our website. The analytics tools providers we use may have access to the information related to your device, your browser and to the way you navigate our content in accordance with this statement from different countries, including in countries outside the European Union.
We have put in place appropriate safeguards to ensure your personal data is adequately protected.  

Your data protection rights.
You may, at any time, request us to:
Review the information we hold about you;
Correct this information if it is factually wrong;
Erase your personal data or restrict the processing concerning of personal data concerning to you;
Receive the personal data which you have provided us via the forms, in a structured, commonly used and machine-readable format.
We will deal with your request with special care to ensure your rights can be exercised effectively. We may ask you for proof of identity to ensure that we are not sharing your personal data with anyone else but yourself!
You must be aware that, in particular cases (for instance, due to legal requirements) we may not be able to make your request effective right away.
In any case, within one month from your request, we will inform you on the actions taken.
You have the right to lodge a complaint with a supervisory data protection authority.

How you can withdraw your consent?
If you register to receive news, events and alerts, or reports, you can always withdraw your consent and opt-out from receiving further communications by following the unsubscribe instructions in each email.
You can prevent your browser to store cookies in your browser settings.
You can also delete the cookies from your device at any time via the browser settings.
However, you must understand that withdrawing your consent will not affect the lawfulness of processing based on consent before its withdrawal nor further processing of the same data under other legal basis such as contract or compliance with a legal obligation to which SSC-BPO.com is subject.

Changes to the Data Protection Statement.
We may update the Data Protection Statement from time to time. You can see the date on which the last change was made below in this statement. We advise you to review our data protection statement on a regular basis so that you are aware of any changes.


Contact us.
If you have any questions about this policy or any privacy concerns, or would like to exercise your rights, or obtain further information about the safeguards we have in place so that your personal data is adequately protected when transferred outside Europe, please contact us at privacyofficer@SSC-BPO.com.
Cookie statement.


Our website www.SSC-BPO.com and its subdomains use cookies.
Cookies are small text files that will be stored in your device (computer, tablet or mobile phone) via your browser primarily to enhance the convenience of using the site, to enable certain functions and to to make visiting our website attractive. Third parties can also place cookies and similar techniques to monitor your internet behavior and show your personalized advertisements outside our website. The information in the cookies relates to your device, your browser and to the way you flip through our content and is not linked to your name, address or e-mail address.
To the extent personal information may be collected using cookies, such information will only be processed in accordance to our data protection statement.

 

Which cookies do we use and why?
Cookies can be placed by directly by our website or by third parties with whom we cooperate to help us diagnose technical problems, analyze the traffic to our website, analyze trends, observe and measure how our visitors engage with our website and identify preferences.


Default cookies.
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services, you have asked for, like logging in, cannot be provided.
Our website uses Google Analytics, provided by Google, Inc. and Optimizely, provided by Optimizely inc. These cookies are essential to provide you a seamless browser experience. They provide us with information on how you use the website and allow us to test various parts of the website.

Functional cookies.
These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.


Performance cookies.
These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often, and if they get error messages from web pages. Only SSC-BPO.com has access to the data collected via these cookies and we do not make these data available to third parties.


Advertising or targeting cookies.
These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organization including social media services that we have added to the site to enable you to share our content.
 

Strictly necessary cookies.
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.    You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
 

Cookie settings.
You can also prevent your browser to store cookie and/or delete the cookies from your device at any time via the browser settings. Please consult the ‘Help’ section on your internet browser for instructions on this.
If you choose to not accept cookies, you should be aware that you may no longer be able to make use of all possibilities and functionalities of our website, and that certain parts of the website may also no longer be visible or accessible.
To opt-out from Google Analytics cookies at any time, you can also instal the Google Analytics opt-out browser add-on.


Storage period.
Most of the cookies we use will be deleted when you end the browser session (so-called session cookies). Other cookies will remain stored in your device longer, for a period of 2 years, with the execption of the web analytics cookies which can be stored in your device maximum of 10 years.


Changes to the cookies statement.
We may update the Cookies Statement from time to time. You can see the date on which the last change was made below in this statement. We advise you to review our Cookies Statement on a regular basis so that you are aware of any changes.


Contact us.
If you have any questions about this policy or any privacy concerns, or would like to exercise your rights, or obtain further information about the safeguards we have in place so that your personal data is adequately protected when transferred outside the EEA, write: privacyofficer[at]SSC-BPO.com.


Rights.
This SSC-BPO.com website is protected by intellectual property rights, including copyrights, database rights and trademark rights. 
Making public, copying other than per instance viewing of a page from the Website, spamming, denial of service attacks, automated searches, spidering, using intelligent agents, anything which may decrease performance of the Website, harvesting, modifying, framing, transmitting or distributing is not permitted and may constitute to intellectual property right infringement, give rise to claim for damages.
This Website should not be relied on and does not constitute any form of advice or recommendation. Any arrangements made between you and any third party named or referred to on the Website are entirely at your sole risk and responsibility. Any of the content on our Website may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our Website, or any content on it, will be free from errors or omissions.
Nothing on this Website is intended to be nor should be construed as an offer to enter into a contractual relationship.